Features of 2BookNow

2BookNow streamlines booking management for small businesses. It’s a user-friendly platform that supports a wide range of appointments, from services to classes and activities. The system also sends automated reminders for upcoming services, helping customers remember important appointments.

Additionally, the platform features quick and secure payment processing, enabling businesses to receive payments directly at the time of booking.

2BookNow is equipped with a AI chat assistant, designed to help business owners with immediate hands-on support. Explore our full feature list below for an in-depth look at how 2BookNow can transform your booking management.

Full Feature List

Online Booking

Intuitive online appointment booking with real-time availability
Seamless website integration with booking page
Real-time notifications for providers on booking updates.
Class booking capabilities with capacity management
Multi-date bookings for easy scheduling of multiple sessions
Collect service fees at booking
Offer customers the flexibility of rescheduling and cancellation
Set lead time for new bookings
Set minimum cancellation notice periods
QR code for easy mobile access to your booking page

Client Communication

Automated reminders for customers through email and SMS
Set up recurring reminders for annual services
Customize email and SMS message templates

Scheduling Management

Customize your or your team’s schedules for service offerings
Mobile app for iOS and Android for managing bookings easily
Sync bookings to personal calendars for easy schedule tracking
Weekly and monthly business calendars
Custom work hours per staff
Stay updated with public holidays and special days in your region

Security

Per-user logins and access level
Secure payment integration for convenient and safe transactions
Robust data security and privacy standards

Marketing

Custom branding options to align with your business identity
Manage and use discount codes as a marketing tool
Automate email/SMS for customer feedback and online review requests
Service-specific waitlists for customers to join at their convenience

Business Management

Analytical reports for business insights
Options for adding tax or handling fees to service payments
Customize terminology to match your business preferences
Export booking records for easy data management and analysis