Features of 2BookNow

2BookNow is a comprehensive booking management solution designed to streamline operations for small businesses. Our user-friendly platform supports a wide range of appointment types, from individual services to group classes and tours. With intuitive online booking, automated reminders, and secure payment processing, 2BookNow enhances your customer experience while simplifying your administrative tasks.
At the heart of our system is real-time availability management, ensuring that your clients can book appointments 24/7. 2BookNow goes beyond basic scheduling. Our system includes powerful marketing tools such as automated follow-up emails and customizable discount codes, helping you to engage clients and encourage repeat business. The built-in analytical reports provide valuable insights into your business performance.

Full Feature List

Online Booking

  • Intuitive online appointment booking with real-time availability
  • Customizable booking page with seamless website integration
  • Real-time notifications for providers on booking updates
  • Class and activity booking with capacity management
  • Multi-session bookings for recurring appointments
  • Collect service fees or deposits at booking
  • Customer self-service for rescheduling and cancellations
  • Customizable lead time for new bookings
  • Set minimum cancellation notice periods
  • QR code generation for easy mobile access to your booking page
  • Waitlist option for preferred appointment times
  • Custom form questions for gathering specific information during booking

Scheduling Management

  • Customize individual or team schedules for service offerings
  • Mobile app for iOS and Android for on-the-go booking management
  • Weekly, monthly, and daily calendar views
  • Custom work hours per staff member
  • Time off and holiday management
  • Public holiday notifications for your region
  • Buffer time settings between appointments
  • Personal event management for staff

Client Communication

  • Automated reminders for customers through email and SMS
  • Service Reminder System to encourage repeat bookings
  • Customizable email and SMS message templates
  • Follow-up emails for feedback and review requests

Security and Privacy

  • Individual user logins with customizable access levels
  • Private Bookings
  • Secure payment integration through Stripe
  • Robust data encryption and privacy standards
  • GDPR-compliant data handling

Marketing and Customer Engagement

  • Custom branding options to align with your business identity
  • Create and manage discount codes for promotions
  • Automated follow-up emails for customer feedback and online reviews
  • Direct booking links for specific services to use in marketing campaigns
  • Customizable booking page with theme color and wording options

Business Management

  • Comprehensive analytical reports for business insights
  • Options for adding tax or handling fees to service payments
  • Customize terminology to match your industry preferences
  • Export booking and client data for easy management and analysis
  • Track service performance and employee productivity
  • Manage multiple staff members and their permissions

Service Management

  • Create and manage multiple service types (individual, classes, tours)
  • Set service duration, pricing, and capacity
  • Assign services to specific staff members
  • Create service categories for easy navigation
  • Set up recurring sessions for classes or tours

Client Management

  • Client profiles with booking history
  • Add notes and custom fields to client profiles
  • Track client retention and booking patterns
  • Manage client preferences for communications