Terms of Service
1. AGREEMENT TO THESE TERMS
These Terms of Service (“Terms”) are a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and GoGold Apps Inc (“Company”, “we”, “us”, “our”), a company registered in Canada with its registered office at 5863 Leslie St, Unit 318, North York, Ontario, M2H 1J8. They cover the website at https://2booknow.com, the booking pages we host, and the 2BookNow mobile applications for iOS and Android (together, the “Service”).
Last updated: 6 September 2026.
By creating an account or using the Service you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Service. We may change these Terms; we will post the new version here and, if the change is material, give at least 30 days’ notice in the app or by email. Continuing to use the Service after that constitutes acceptance.
You must be at least 18 years of age and able to enter into a contract. The Service is offered from Canada; those who access it from elsewhere do so on their own initiative and are responsible for compliance with their local law.
2. WHAT THE SERVICE IS
2BookNow is appointment scheduling software. We provide an app for you to manage your bookings and a public page your customers can book on. We are not a party to any agreement between you and your customer, we do not provide the services you sell, and we do not handle payments between you and your customer.
3. YOUR ACCOUNT
One account belongs to one business. You agree to provide accurate, current and complete information and to keep it up to date. You are responsible for everything done under your account and for keeping your sign-in details confidential. Tell us immediately at support@gogoldapps.com if you believe someone else has gained access. We may reclaim or change a booking handle that is misleading, offensive, infringes a trademark, or impersonates another business.
4. YOUR CUSTOMERS’ DATA, AND YOUR RESPONSIBILITIES
When you use 2BookNow you decide what personal information to collect from your customers and what to do with it. In data protection terms you are the controller and we are your processor; our Data Processing Agreement forms part of these Terms and describes how we handle that data.
You are responsible for having a lawful basis to collect it, for telling your customers what you do with it, for the wording you put into your booking page and your automated emails, and for honouring your customers’ privacy rights. You must not use the Service to send marketing or bulk email. The emails 2BookNow sends are transactional notices about a specific booking; using them for anything else is a breach of these Terms.
The Service is a scheduling system and not a clinical or medical records system. Do not use it to store diagnoses, treatment records, medication, insurance or health-plan numbers, or national health identifiers. We do not offer a Business Associate Agreement and the Service is not HIPAA-compliant, so U.S. providers covered by HIPAA must not store protected health information in it. If your bookings involve children, you are responsible for any parental consent your law requires. See our Data Processing Agreement for the detail.
5. PLANS, SUBSCRIPTIONS AND BILLING
Free plan. Every account starts free and includes 30 bookings for the life of the account, counting both bookings made on your page and bookings you enter yourself. It is not a time-limited trial. When the allowance is used up your public booking page stops accepting new bookings; your existing data stays exactly where it is.
Paid plans. Pro and Premium are auto-renewing subscriptions sold as in-app purchases through the Apple App Store and Google Play. Current prices are shown on our home page and in the app; the store displays the price in your own currency and the price may differ by country.
Billing. Payment is taken by Apple or Google when you confirm the purchase, and again at the start of each renewal period. A subscription renews automatically unless you turn off auto-renewal at least 24 hours before the current period ends. Manage or cancel a subscription in your Apple ID settings or your Google Play account — not in the 2BookNow app, and not by emailing us; we cannot cancel it on your behalf.
Refunds are handled by the store you purchased from, under its own policy. We do not process refunds, and fees already charged are otherwise non-refundable. If you cancel, your plan remains active until the end of the period you have paid for and then reverts to the free plan. We may change our prices; a change never affects a period you have already paid for.
6. CANCELLATION AND ACCOUNT CLOSURE
You may cancel a subscription at any time through your store account. Separately, you may close your 2BookNow account from Settings inside the app. Closing an account permanently deletes your business, its bookings, its client records and its uploaded files after a seven-day grace period. Export your data before you do this — it cannot be recovered afterwards. Closing your account does not cancel your store subscription and does not entitle you to a refund; cancel the subscription in the store as well.
7. PROHIBITED ACTIVITIES
You may not use the Service to:
- break the law, or harass, defraud or harm anyone;
- send unsolicited, bulk or marketing email;
- impersonate another business or person;
- gain unauthorised access to our systems or to another business’s data;
- scrape, data-mine or bulk-extract data from the Service;
- interfere with, disrupt or place undue load on the Service;
- resell, sublicense or white-label the Service without our written permission.
We may investigate and may suspend or terminate an account that does any of these.
8. AVAILABILITY AND SITE MANAGEMENT
We work to keep the Service running but do not guarantee that it will be uninterrupted or error-free. We may change, suspend or withdraw features, and we perform maintenance that may briefly interrupt service. We are not liable for loss caused by downtime or by any inability to access the Service.
9. OUR INTELLECTUAL PROPERTY
The Service, its software, design and content are owned by us or our licensors and are protected by Canadian and international copyright, trademark and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the app and the Service for your own business while your account is in good standing. You may not copy, modify, reverse-engineer or create derivative works from it.
10. YOUR CONTENT
Your logo, images, business details, service descriptions and email wording remain yours. You grant us the licence we need to host, reproduce and display that content in order to operate the Service — for example, to show your logo on your booking page and in your customers’ emails. You confirm that you have the right to use anything you upload.
11. PRIVACY
Our Privacy Policy and Data Processing Agreement form part of these Terms.
12. TERM AND TERMINATION
These Terms remain in effect while you use the Service. You may terminate at any time by closing your account. We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if your use puts the Service or other businesses at risk. Where it is reasonable to do so we will warn you first and give you an opportunity to export your data. Provisions that by their nature should survive termination will do so, including ownership, warranty disclaimers, indemnity and limitations of liability.
13. DISCLAIMER
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT ANY EMAIL IT SENDS WILL ARRIVE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
Some jurisdictions do not allow the exclusion of certain warranties, in which case these exclusions apply to you only to the extent permitted by your law.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we and our directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost bookings, lost goodwill or lost data, arising out of or relating to the Service, whether based on warranty, contract, tort (including negligence) or any other legal theory. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose, or CAD $100 if you paid us nothing.
15. INDEMNITY
You agree to indemnify and hold us harmless against claims, damages and reasonable legal costs arising from your use of the Service, your content, the services you sell to your customers, or your breach of these Terms or of data protection law.
16. GOVERNING LAW
These Terms and your use of the Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
17. DISPUTE RESOLUTION
If a dispute arises, contact us first — most matters are resolved by email. If they are not, the dispute will be resolved by binding arbitration before a single arbitrator in Ontario, on an individual basis rather than as part of any class or collective action, except that either party may bring a claim within the jurisdiction of small claims court. Nothing in this section removes any consumer right your local law grants you and does not permit you to waive.
18. ELECTRONIC COMMUNICATIONS
You agree to receive communications from us electronically, and that clicking to accept, or otherwise confirming within the app, has the same legal effect as a handwritten signature.
19. MISCELLANEOUS
These Terms, together with the policies referenced in them, constitute the entire agreement between you and us and supersede all prior communications. If any provision is held unenforceable, it is severed and the remainder continues in force. Our failure to enforce a right is not a waiver of it. You may not assign these Terms; we may assign them as part of a merger or sale of the business. Neither party is liable for a failure to perform caused by events beyond its reasonable control. Headings are for reference only.
20. APPLE APP STORE
If you obtained the app from the Apple App Store: these Terms are between you and us, not Apple. Apple has no responsibility for the app or its content, no obligation to furnish maintenance or support for it, and no responsibility for any product warranty, third-party claim or intellectual property claim relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, that you are not on any U.S. Government prohibited-parties list, and that you will comply with all applicable third-party terms of agreement.
21. GOOGLE PLAY
If you obtained the app from Google Play, these Terms are between you and us, not Google. Google is not responsible for the app or for providing support for it.
22. CONTACT US
Email support@gogoldapps.com or use our contact page.
GoGold Apps Inc, 5863 Leslie St, Unit 318, North York, Ontario, M2H 1J8, Canada.